Carlota Akaneya is a safe restaurant.

Privacy Policy

Responsible for the Treatment
The company responsible for processing your data under this Privacy Policy is:

NIF: B65393795
Address: Rambla Catalunya, 68 – 2o 08007 Barcelona (Barcelona)
Email address:
Telephone: 932726843
Registered in the Mercantile Registry of Barcelona, Volume 42107, Folio 183, Sheet B-402307

At GRUPO AKANEYA, SL, we recognize the importance of protecting your personal information and we are committed to treating it responsibly and in accordance with data protection laws.

This privacy policy aims to regulate all aspects related to the data processing of the different users who browse or provide their personal data through the different forms located on the web.

Personal information
Personal data is information that identifies you or makes you identifiable. Through the web, in the boxes established for this purpose, we collect the personal data that the user communicates to us: Name, surname, email, telephone, postal address, city, etc. as well as all the data that you voluntarily provide us through any of the social networks of which the user is registered. In this case, privacy will depend on the configuration established by the user as well as the terms and conditions of the social network itself.

The user's visit to the web does not imply that they have to provide any information about their personal data. However, if provided, the data will be processed lawfully subject at all times to the principles and rights contained in the RGPD 2016/679 of April 27, 2016 and the LOPDGDD 3/2018 of December 5.

Purpose, duration and legitimacy of the treatment:
The data that the user provides us will be processed for the following purposes:

  • Improve your experience when browsing the web. We will keep these data as long as the user does not revoke their consent to their treatment by eliminating cookies and for the time established by law with a minimum duration of 3 years.

    The legal basis for improving your experience when browsing the web is the consent given by the user when accepting cookies. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.

  • Manage reservations for users through our reservation form located on the web. The data provided will be kept as long as the contractual relationship between the parties exists, as well as during the time established by law with a minimum duration of 3 years. Likewise, the health data that you communicate to us will be processed in order to manage allergies and intolerances to process reservations.

The legitimate basis to attend to and manage the reservation made by the user through the web form will be the execution of a contract in which the interested party is a party. In the event that the user does not provide their personal data, their reservation cannot be managed, and the requested service cannot be provided.

Assignment or communication of personal data and international transfers:
Your data will not be communicated or transferred to third parties unless there is a legal obligation or those providers linked to the Responsible who act as data processors.

No international transfers are made, in the event that at any time they could be made, you will be notified in order to obtain your consent.

Data update
It is important that in order for us to keep personal data updated, the user informs us whenever there has been any change in them, otherwise, we are not responsible for their veracity.
The user guarantees that the personal data provided is true, guaranteeing that all the information provided corresponds to the real situation, that it is updated and accurate, being obliged to communicate any modification.

Third Party Data
If the user provides data from third parties for any purpose to GRUPO AKANEYA, SL, he guarantees that he has obtained this data lawfully, that he has previously informed those affected, obtaining their consent to communicate them and that the information provided is accurate and truthful.

Mandatory nature of the information requested
All our forms have an asterisk (*) in the mandatory data. If the user does not provide these fields, or does not check the acceptance box of the privacy policy, the sending of the information will not be allowed.

Use of passwords
In order to access the Private Area, the USER must "Login" and include the email address and password generated in the registration form according to the complexity rules established at any time on the web.

Users are responsible for the proper custody and confidentiality of any of the identifiers and/or passwords that they have selected in the registration, and undertake not to assign their use to third parties, nor allow their access to outsiders.
Likewise, it will be the obligation of the user to immediately notify the Responsible party of any fact that allows the improper use of the identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed to its immediate cancellation.

Rights of the interested parties:
You have the right to access your data and obtain confirmation of its processing, as well as a copy of the personal data being processed. You have the right to update them and request the rectification of inaccurate data or request its deletion when the data is not necessary for the purposes for which it was collected. You can request the limitation in the processing of your data and oppose the processing thereof by revoking your consent, as well as exercise the right to data portability. Similarly, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us Rambla Catalunya, 68 2o – 08007 Barcelona (Barcelona). Email:

If you consider that your rights have not been duly addressed, you have the right to file a claim with the control authority at

Treatment of data of Minors
Whoever provides the data through the forms on this website and accepts their treatment declares to be over 14 years of age, access and use of the portal to minors being prohibited. If at any time, the Responsible detects that a minor under 14 years of age has provided personal data, we will proceed to cancel them. Likewise, parents or guardians may in any case contact GRUPO AKANEYA, SL to block the access account of minors under their care who have registered by falsifying their identity.

Cookie Treatment:
A cookie is a small file that is downloaded and stored on the user's computer when the user accesses a web page. Cookies allow the web, among other things, to store and retrieve information about the browsing habits of the user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize the user. .

The user has the option of preventing the generation of cookies by selecting the corresponding option in their browser program. You can obtain more information by reading our Cookies Policy.

Update date: 23/05/2019

These are the measures adopted to combat COVID-19.
We apologize for any inconvenience that may cause

Purified air

Installation of the Zonair3D air purification system.

Goods at the door

Access to the restaurant is limited to customers and staff.

Customer review

Mandatory temperature taking and hand disinfection.

Reinforced cleaning

Disinfection of chairs and toilets after each use.

Staff hygiene

Room and kitchen staff protected with a mask.

Separate tables

Occupation of tables respecting the regulatory distance.

Card payment

Cash payments are not allowed.

General cleaning

Compliance with the usual sanitary measures.